Returns and Exchanges Policy

1. Return Window

Customers may request a return within 14 days of receiving an order. Items must be unused, unburned, undamaged, and in original packaging.

2. Non-Returnable Items

• Custom, personalized, or made-to-order products once production has started.
• Final sale, clearance, promotional, or gift-card items.
• Items that have been burned, used, damaged after delivery, or returned without original packaging.

3. Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us within 7 days of delivery with your order details and photos of the product and packaging.

4. Refund Timing

Approved refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item or approve a damage claim.

5. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless required by law or caused by our error.

6. Exchanges

We do not offer automatic exchanges for all products. If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery so we can review a replacement, return, or refund option.

7. Contact Information

• Comfort Giggles
• Email: hello@comfortgiggles.com
• Phone: 1-202-800-7298
• Address: 8 The Green Suite B, Dover, DE 19901
• Contact Form: /contact